Are you dealing with an issue related to your Fortuna account? Just contact customer support. They will be happy to help you with everything. In this article, we provide you with contact details where you can send your objections and suggestions.
Customer hotline
The quickest way to solve your problem is directly with the operators on the phone. You can contact them with your requests every day from 08:00 to 21:00. After nine o’clock in the evening, you can use email or the contact form.
- Customer support phone number: +420 267 218 218
Online chat
For convenient and quick communication, you can write to support on the live chat. It is available to all registered bettors after logging in. You can find the live chat icon after logging in under the top bar on the right.
Another way to contact support is via email. However, in this case, expect that the response won’t be as quick as from the phone operators.
- Email address: helpdesk@ifortuna.cz
Contact form
If you are not dealing with anything urgent, you can contact support via the contact form. You can access it by clicking on “Contact form” in the footer of the website. To resolve the issue as quickly as possible, provide information about what you wanted to do, what actually happened, and any error message. In the case of a ticket complaint, provide the ticket number. Select the subject of the message and write the text in the form.
Help
Answers to the most frequently asked questions can be found in the “Help” section in the footer of the website. Before contacting customer support, try to find the answer to your problem there first.
Frequently asked questions
What is the Fortuna hotline number?
How to complain about a Fortuna ticket?
Where to complain about the Fortuna Vegas game?
Can I use the live chat function at Fortuna?
What are the operating hours of the phone customer line?
Sources: www.ifortuna.cz