Registration and verification
PlayJonny is a regulated casino and holds a license issued by the state of Costa Rica. This entails certain obligations, notably registration and verification of your player account. You must sign in again each time you return to the casino. The whole process is very simple.
On the homepage, click “Register” and enter your email and password, optionally subscribe to the newsletter, confirm the terms and that you are of legal age, and click “Register”. Another option is to sign in via a Google account.
Next, the casino will ask for your first name, last name, and phone number. Click “Save” and wait for the email in which you need to confirm your email address. After this confirmation, nothing stands in the way of making your first deposit and playing games.
You don’t need to verify your account just to play games. Verification is required when you decide to make your first withdrawal of winnings. The casino needs to verify your identity, address, and source of funds. This is standard practice at regulated online casinos to prevent fraud and money laundering.
Sign in on your next visit
You must sign in again each time you visit the casino. On the homepage, click “Log in”. Enter your registration email and password and click “Log in”. As an alternative, you can sign in via a Google account.
Don’t remember your password? No problem — you can easily reset it. On the login page, click “Forgot password”. Enter the email you used during registration and click “Reset password”. Within moments, you’ll receive a link by email to reset and set a new password.
If you have any issues with signing in, resetting your password, or anything else, 24/7 customer support via live chat and email is available at cr_support@playjonny.com.