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For logging in, you should create a sufficiently strong password that combines uppercase and lowercase letters as well as numbers. At the same time, you should remember it and not share it with anyone else to avoid exposing your gaming account to misuse by a third party. A good tip is to change your password regularly, not just when you feel someone has hacked into your account. If you forget this password, the casino offers a simple tool to recover it.
The “Login” button can be found in the upper right corner of the screen. You will need to enter your email address under which you registered, as well as your password. If you are playing from the same device, the email may already be filled in, so you just need to enter the password. Once you finish playing, log out of your account. You can do this by going to your personal profile and at the very bottom, there is an option to “Log out”.
Since it is not recommended to let the device remember your password, you will need to remember it. If you happen to forget it, it is not a complicated problem. You just need to request a recovery. You do this by clicking the “Login” button and then selecting the option “Forgot your password?“. Now you need to enter the email under which you registered. The casino will send you instructions for password recovery. You will need to click on the link in the email, where you must enter a new password (and again for confirmation).
Sometimes you may forget the email under which you registered. In that case, you will need to contact the casino through the customer center. You can use live chat or email support@monsterwin.com. Both options can be found in the “Help Center” section located in the left column of the main menu at the very bottom.
The casino’s terms and conditions, which you had to agree to during registration, state that you must keep your login details confidential. If someone else plays after logging into your account, the casino will consider it as you playing. All transactions will remain valid. You are not entitled to any compensation from the casino. In such a case, change your password as quickly as possible and better protect your login details next time.
You can change your password in two ways. Either request a password recovery, which is the procedure we described for forgotten passwords. Or go to your personal profile. Here you will find the option “Account Details” and then “Change Password“. You will need to enter your old password, and then type your new password twice. Finally, press the “Save new password” button. Next time, you will log in with this password.
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